Question 1

Do I really need a contract for my domestic worker?

Accepted Answer

Yes. The Basic Conditions of Employment Act and Sectoral Determination 7 require a written particulars of employment from the first day. LabourMate generates a compliant contract in minutes.

Question 2

What is UIF and do I have to register?

Accepted Answer

The Unemployment Insurance Fund provides your worker with benefits if they lose their job, get sick, or go on maternity leave. Registration is compulsory within 14 days of employing someone, and you contribute 1% while deducting 1% from the worker.

Question 3

How much must I pay my domestic worker?

Accepted Answer

At least the National Minimum Wage for domestic workers (R28.79 per ordinary hour from 1 March 2025). LabourMate helps you calculate a compliant salary and payslip.

Question 4

What leave is my worker entitled to?

Accepted Answer

Annual leave (roughly 15 working days a year for a 5-day week), sick leave (up to 30 days over a 3-year cycle) and 3 days' family responsibility leave. LabourMate tracks and calculates all of these automatically.

Question 5

Is LabourMate a law firm?

Accepted Answer

No. LabourMate provides tools and guidance based on South African labour legislation. For complex disputes we recommend consulting a labour law professional.

Question 6

Is my data safe?

Accepted Answer

Yes. Sensitive information like ID and bank details is encrypted, and we handle personal information in line with POPIA. You control your data and can export or delete it.

Question 7

Can I send payslips on WhatsApp?

Accepted Answer

Yes — with Premium you can generate a payslip PDF and send it straight to your worker on WhatsApp with one tap.

Questions, answered

Still not sure where you stand?